This vacancy is now closed

Cruise Associate Manager - Americas Travel Retail - Miami, FL

Ref: 186 Date Posted: Thursday 03 May 2018
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The Cruise Associate Manager role provides support to the Global Cruise Manager with the strategy, development and execution of cruise line activation. With a focus on training and implementation of various brand concepts, he/she is instrumental in driving the success of the portfolio in both on premise and the retail stores on board the ships.

Job Responsibilities

  • Under the supervision and guidance of the Global Cruise Manager, this position will assist in creating new cruise concepts that enhance the overall guest experiences at on and off premise.
  • Manage agencies during the creation of new concepts to fulfill cruise line commitments.
  • Develop comprehensive brand training plans and provide in-depth brand and program training to on board ship staff.
  • Drive the implementation of concepts with cruise ships directly to ensure timely implementation along with high standard of execution and success.
  • Travel to ships to ensure activations are being executed effectively while also identifying new opportunities and reviewing competitive situation.  
  • Work with customers to follow up and implement plans for each of the brands.
  • Analyze and report on the success of cruise activations and competitive landscape

Knowledge, Skills & Core Competencies Required

  • Requires a Bachelor’s Degree.
  • 2-3+ years of relevant experience preferred.
  • Preferred cruise and/or spirits background.
  • Willing to travel 50% of the time to cruise ships and key destinations in the World.
  • Strong proficiency with Microsoft Excel skills and PowerPoint is essential with the ability to work with data from multiple data sources for reporting and analysis.
  • Positive attitude and out-going team player who has a flexible approach to work.
  • Must be able to work and develop relationships in a cross-functional team.
  • Must have excellent interpersonal and written/verbal communication skills.
  • Strong project management skills, attention to detail and the ability to meet aggressive deadlines and manage multiple projects simultaneously.
  • Willingness to roll up your sleeves and do whatever it takes to help your team win.
  • Ability to multi-task and effectively prioritize efforts in a fast-paced, change oriented environment where continuous innovation is required.

Benefits & Perks

  • 100% employer paid premium medical, vision, and dental coverage
  • 401k with company match
  • Flexible Spending Account
  • 100% employer paid premium long and short term disability
  • 100% employer paid premium life insurance and AD&D insurance
  • Additional life insurance options
  • Flex time
  • 13 Paid Holidays
  • 25 PTO Days
  • Summer Fridays Program
  • Employee Assistance Program
  • Generous employee referral program
  • Discounts platform access 
  • Paid parental leave
  • Pretax parking/commuter benefit